What are cookies?
Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
This Cookie Policy explains how ThePetsMonk ("we," "our," or "us") uses cookies and similar technologies when you use our pet grooming management software and website.
How we use cookies
We use cookies for the following purposes:
Essential cookies
These cookies are necessary for the website to function properly. They enable core functionality such as:
- Keeping you signed in to your account
- Remembering your session information
- Ensuring security of your account
Functional cookies
These cookies allow us to remember choices you make and provide enhanced features:
- Remembering your preferences and settings
- Tracking your onboarding progress so you can continue where you left off
- Storing your language and display preferences
Analytics cookies
We use analytics cookies to understand how visitors interact with our website. This helps us improve our Service:
- Google Analytics - to analyze website traffic and usage patterns
- Understanding which pages are most popular
- Identifying areas where we can improve user experience
Cookies we use
Here are the specific cookies used on our website:
| Cookie name | Purpose | Duration |
|---|---|---|
| session_token | Keeps you logged in to your account | 60 days |
| onboarding_progress | Tracks your setup progress | 60 days |
| preferences | Stores your display preferences | 60 days |
| _ga, _gid | Google Analytics tracking | Up to 2 years |
Cookie retention
Our first-party cookies are retained for up to 60 days. Third-party analytics cookies (Google Analytics) may be retained for up to 2 years according to Google's policies.
Third-party cookies
We use Google Analytics to help us understand how visitors use our website. Google Analytics uses cookies to collect information about your use of our website, including your IP address. This information is transmitted to and stored by Google on servers in the United States.
Google may use this information to evaluate your use of the website, compile reports on website activity, and provide other services relating to website activity and internet usage. You can learn more about Google's privacy practices at https://policies.google.com/privacy.
Managing cookies
Most web browsers allow you to control cookies through their settings. You can:
- View and delete cookies stored on your device
- Block all cookies or only third-party cookies
- Set your browser to notify you when a cookie is being set
Please note that blocking essential cookies may prevent you from using certain features of our Service, such as staying logged in to your account.
Browser-specific instructions
Opting out of analytics
If you wish to opt out of Google Analytics tracking, you can install the Google Analytics Opt-out Browser Add-on.
Changes to this policy
We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.
Contact us
If you have any questions about our use of cookies, please contact us at:
ThePetsMonk
Email: contact@thepetsoftware.com
Address: Middletown, Delaware 19709